AUSTIN HAT.

Our felt hats are made from a variety of high-quality materials; natural and sustainable raw materials from Latin America, designed to resist over time with a timeless style.

- Regular cleaning: Use a soft brush or cloth to remove surface dust.
- Removing lint or flecks: Remove them with a sticky roller brush or adhesive packing tape.
- Keep the hat stored in our linen hat boxes in a cool place, this will prevent it from collecting dust.
- Avoid exposure to the sun for excessive periods of time to avoid discoloration.
- Protection against humidity: Avoid exposing it to rain or excessive humidity, as it can deform it. If the hat gets wet, let it dry at room temperature.
- Shape maintenance: Using steam.

By following these basic care, you can keep your felt hat in excellent condition and prolong its useful life.

Our 100% sustainable sheep wool hats are produced responsibly at all stages, from sourcing materials to manufacturing and distribution, with the aim of minimizing their environmental impact and promoting ethical practices throughout the supply chain.

The design of each of our hats focuses on durability and quality, using manufacturing techniques that ensure the hat lasts a long time, reducing the need for replacement.

Environmentally friendly processing: Wool is processed using methods that minimize environmental impact, such as using natural dyes instead of harsh chemicals, and recycling or reusing water in the dyeing and washing process.

Our designs, being handmade and personalized, have a stipulated manufacturing period, so shipping times may vary.

You have a period of 15 days from the delivery date to request a return.

Conditions:

- The hat must be in its original, unused condition and in its original packaging.

- The purchase receipt or proof of order must be presented.

- Personalized or custom-made hats are not eligible for returns unless there is a manufacturing defect.